Service Request Ticket - # 62935

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2017 10:57 AM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130523[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK8FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK8FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:6E

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 13, 2017 01:44 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 13, 2017 01:44 PM 
ran the batch file, good to go
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Megan Thibeault Mar 13, 2017 01:37 PM 
Task reassigned to Megan Eichler.
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Ranjit Kayastha Mar 13, 2017 01:31 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Mar 13, 2017 11:33 AM 
Task reassigned to Ranjit Kayastha.
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Kirsten Fauser Mar 13, 2017 10:57 AM 
****This is an email****

When I open Excel, I keep getting a message 
from the Activation Wizard.

"This copy of Microsoft Office is not 
activated. You have 26 days left to activate. 
Ensure you are connected to your corporate 
network to enable automatic activation. Your 
system administrator can help."

My machine number is 20130523[Edit Inv].

I am in ADMIN 306.

I will be in my office until 5pm today.

Thank you,
Kristi
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