Service Request Ticket - # 62947

Service Request Information

CONTACT Name Troyer, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2017 02:56 PM
Department Humanities Division Phone 89123
Location Email troyerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20131034[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9598V12 Description Dell OptiPlex 9020 SFF, i7-4770 3.4GHz Turbo
Serial No. 9598V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:A6:38:6C


TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public

Entered by Date Memo
Shina Oladiti Mar 22, 2017 11:50 AM
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Mar 22, 2017 11:50 AM
Done!
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Megan Thibeault Mar 22, 2017 08:22 AM
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Mar 14, 2017 08:09 AM
Status changed from (1) Pending to (2) Scheduled
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Kirsten Fauser Mar 13, 2017 02:56 PM
Microsoft Office Error
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