Service Request Ticket - # 62948

Service Request Information

CONTACT Name Beaver, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2017 03:34 PM
Department Natural Science Division Phone 88404
Location Email beaverc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121264[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18DQHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010, Transfer from old W#20091318: Adobe Acrobat Pro v7 from P0052634, TRANSFER TO NEW LAPTOP W#20161098 JUNE2018--Mathematica Pro v5.2 from P0054563, PCTex v5 Pro from P0054530, Dreamweaver MX 2004 from P0052818, DesignScience MathType v6.8 ACAD WIN license from VISA2012003131, WinEdt educational personal v8.0 from VISA2012003438, Camtasia Studio Acad V8.5.0 WIN from VISA2014004577

Wired NIC B8:CA:3A:8E:49:3A

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 14, 2017 11:22 AM 
Status changed from (2) Scheduled to (5) Completed
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Tim Taylor Mar 14, 2017 11:22 AM 
I activated office 2010
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Tim Taylor Mar 14, 2017 11:11 AM 
Task reassigned to Tim Taylor.
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Megan Thibeault Mar 14, 2017 08:08 AM 
Status changed from (1) Pending to (2) Scheduled
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Kirsten Fauser Mar 13, 2017 03:34 PM 
Microsoft office error.

Available tomorrow (3/14) 11-1 and 2-3:30
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