Service Request Ticket - # 62950

Service Request Information

CONTACT Name Hanson, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2017 08:03 AM
Department Campus Public Safety Phone 88481
Location Email hansonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130524[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WJBFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WJBFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:47

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Mar 14, 2017 02:27 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Mar 14, 2017 02:27 PM 
Shina completed this one
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Ranjit Kayastha Mar 14, 2017 09:18 AM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Mar 14, 2017 08:03 AM 
MS office key error, come by at anytime.

Check other machines while there
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