Service Request Ticket - # 62955

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2017 10:23 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140339[Edit Inv] (opens in a new window) Bldg/Room APSC 413
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T025379 Location Upward Bound Office

Model 3610/DN Hostname
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d IP: Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:65:65

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

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Entered by Date Memo
Shandelle Plasker Mar 15, 2017 08:50 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 15, 2017 08:50 AM 
This has been fixed.
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Shandelle Plasker Mar 14, 2017 10:23 AM 
****This is an email****
Hi Shandelle,
I wanted to let you know that since we got the new
drum cartridge for our printer, it "squeaks" when
we are printing.  I was hoping to have someone
come take a look at it.  I wasn't sure if I should
submit a task request, or if I should just contact
you directly.  Please let me know if I should send
in a task request instead.
Thanks!
~Shondra
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