Service Request Ticket - # 62958

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2017 12:18 PM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160751[Edit Inv] (opens in a new window) Bldg/Room TODD 122
Service Tag Description Apple iMac 27-in with Retina 5K Display #Z0RT
Serial No. D25TC08WGG7V Location Emily Herb for HR interpreting.

CPU Intel Core i5(3.2GHz Quad-core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC A8:60:B6:24:54:5D


Wireless NIC 58:40:4E:E6:4C:42


Bluetooth NIC 58:40:4E:E6:4C:43

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Apr 07, 2017 10:12 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Apr 07, 2017 10:12 AM 
DONE
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Nick Wanderschied Apr 05, 2017 11:40 AM 
Task reassigned to Ranjit Kayastha.
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Nick Wanderschied Apr 05, 2017 11:18 AM 
Delivered, ranjit is going to help her with files 
and setup @12
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Shina Oladiti Mar 29, 2017 01:10 PM 
****This is an outgoing email****
Hi Linda,

We were just following up with you regarding a
service request that we have for you.  (#62958)

Description: GFA EQUIP SETUP: Deliver Apple iMac
27-in with Retina 5K Display #Z0RT to Admin 107A

We were wondering when it would be appropriate to
come in for the new equipment setup. And If the
new equipment is replacing an old one, we would
advice to move any files save on the
local(C-Drive) to the network drive(H-Drive).

We look forward to hearing from you.

Thanks,

Adeshina Oladiti
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Public
Shina Oladiti Mar 23, 2017 05:04 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Mar 23, 2017 05:04 PM 
Sent email for time availability.
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Shina Oladiti Mar 23, 2017 05:02 PM 
************************
Update in Ad.
************************
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Shina Oladiti Mar 23, 2017 05:02 PM 
Prepped and ready to be delivered. It is back on
the inventory counter.
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Courtney Croy Mar 14, 2017 12:18 PM 
GFA EQUIP SETUP: A Mac W# 20160751[Edit Inv] is to be set up and 
delivered for Linda Stonecipher in AD 107C. This will be 
replacing Mac W# 20120611[Edit Inv]. The new Mac is located in ITC 
008 on the counter across from the storage wall.
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