Service Request Ticket - # 62959

Service Request Information

CONTACT Name Andrews, Kit   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 14, 2017 12:25 PM
Department Humanities Division Phone 88872
Location Email andrewk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130513[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp U2312HM 23-inch Monitor
Serial No. CN02GFKN744453C3CMSL Location PDR
TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 31, 2017 10:20 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 31, 2017 10:20 AM 
Done!
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Shina Oladiti Mar 31, 2017 09:14 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Mar 31, 2017 09:13 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Megan Thibeault Mar 31, 2017 09:13 AM 
Here until 11am.
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Megan Thibeault Mar 16, 2017 07:40 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Mar 16, 2017 07:40 AM 
Left VM
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Shina Oladiti Mar 14, 2017 02:05 PM 
****This is an outgoing email****
Hi Kit,

We were just emailing you regarding a service
request that we have for you. (#62959)

Microsoft word needs activated

We are wondering when you would like us to come in
to work with you.

Thanks for your patience and we will help with
this as soon as possible.

Thanks,
Adeshina Oladiti
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Public
Hallie Jensen Mar 14, 2017 12:25 PM 
When he opens microsoft word, it says activation
wizard and that he has 28 days left to activate
his word but the application is still working for him
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