Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Megan	Date	Mar 15, 2017 07:40 AM
	Department	University Computing Solutions	Phone	88624
	Location		Email	eichlerm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140014 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8570DNM Printer
	Serial No.	XFN188640	Location	PDR
	Model	8570DNM	Hostname	timber.wou.edu
	Notes	Print Resolution 2400 FinePoint, 40 ppm Black and Color, Ethernet, Automatic Duplex Print, Input Capacity 625 Sheets, Monthly Duty Cycle 85,000 Images, Internal Memory 512 MB standard and 2GB Max, Solid Ink Color Technology [PAGEPACK PRINTER] PIN: 0799 IP: 140.211.114.38	Ink/Toner Refill	Xerox - 108R00929 Colorqube Ink Black Cartridges (2 Sticks), Xerox - 108R00926 Colorqube Ink Cyan Cartridges (2 Sticks), Xerox - 108R00927 Colorqube Ink Magenta Cartridges (2 Sticks), and Xerox - 108R00928 Colorqube Ink Yellow Cartridges (2 Sticks)
	Wired NIC	9C:93:4E:54:0F:39

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Mar 15, 2017 10:45 AM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Megan Thibeault	Mar 15, 2017 10:45 AM	Moe fixed this	Add Attachment
Megan Thibeault	Mar 15, 2017 09:44 AM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Megan Thibeault	Mar 15, 2017 07:47 AM	ref#21759358	Add Attachment
Megan Thibeault	Mar 15, 2017 07:40 AM	Timber error 91,720	Add Attachment