Service Request Ticket - # 62975

Service Request Information

CONTACT Name Brown, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2017 10:45 AM
Department Human Resources Phone 88490
Location Email brownmi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20091093[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. DPH61M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software MS Office Pro Plus 2010 installed as 2007 from P0074957; Supertintin Skype video Call Recorder from VISA2013004037

Wired NIC 00:26:B9:D1:7F:0A


Wireless NIC 00:23:14:64:F5:68


Bluetooth NIC 70:F1:A1:51:49:82

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Mar 15, 2017 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Mar 15, 2017 11:35 AM 
DONE
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Ranjit Kayastha Mar 15, 2017 10:51 AM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake Mar 15, 2017 10:45 AM 
Assistance needed in installing firefox ESR
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