Service Request Ticket - # 62981

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 15, 2017 02:46 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141145[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1ZTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 1ZTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from old CPU W#20101462 SR59531 MAR2016: Adobe DreamWeaver CS5.5 WIN from P0071871; ADOBE CC Suite [NAMED USER] JUNE 2019;

Wired NIC 98:90:96:D5:7F:50

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Mar 15, 2017 03:50 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Mar 15, 2017 03:50 PM 
done. needed to install firefox extension so that 
it could run java, john came and helped
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Megan Thibeault Mar 15, 2017 02:55 PM 
Task reassigned to Nick Wanderschied.
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Natalie Plasker Mar 15, 2017 02:46 PM 
Banner is not working on Firefox or IE.
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