Service Request Ticket - # 62986

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2017 07:55 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN4CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:34:D0:C8

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Mar 16, 2017 08:32 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
John Rushing Mar 16, 2017 08:32 AM 
The web link in the startup was set to open a page 
pointing to the old database.  I removed the link 
and added a new one that points to nora.
 Add Attachment
John Rushing Mar 16, 2017 08:15 AM 
Task reassigned to John Rushing.
 Add Attachment
Amy Anderson Mar 16, 2017 07:55 AM 
Chelsee left a voicemail this morning saying 
that the computer they use at the WUC for their 
student employees is not loading the internet. 
WOU# 20090297[Edit Inv]. She would like someone to come 
over as soon as possible this morning.
Add Attachment