Service Request Ticket - # 62996

Service Request Information

CONTACT Name Davis, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2017 10:11 AM
Department Deaf Studies and Professional Studies Phone 88053
Location Email davisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160174[Edit Inv] (opens in a new window) Bldg/Room RWEC 138
Service Tag Description Xerox Phaser 3260/DNI Monochrome Lasser Printer
Serial No. K8A239978 Location Konnie Sayers

Model 3260/DNI Hostname
Notes Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3A:D5:5D

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 16, 2017 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Mar 16, 2017 11:54 AM 
Showed her to go to the printer preferences and
apply 2 sided and now she can print two sided
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Tim Taylor Mar 16, 2017 11:20 AM 
Task reassigned to Tim Taylor.
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Hallie Jensen Mar 16, 2017 10:11 AM 
She has tried getting the printer to print 2-sided
and the printer is capable to, she just cant
figure it out and would like help.
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