Service Request Ticket - # 63014

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2017 11:01 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160780[Edit Inv] (opens in a new window) Bldg/Room NS 114
Service Tag Description Xerox Phaser 6022/NI Wireless Color Laser Printer
Serial No. P5A070301 Location Alcove to left next to sink

Model 6022/NI Hostname landsat.wou.edu
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; NETWORKED PRINTER IP:140.211.76.21 Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4F:12:0A


Wireless NIC 94:E9:79:0B:01:DB

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 22, 2017 03:11 PM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Mar 22, 2017 03:11 PM 
Delivered and setup. Add the printer to both
machines and test printed
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Shandelle Plasker Mar 21, 2017 05:16 PM 
Status changed from (1) Pending to (2) Scheduled
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Shandelle Plasker Mar 20, 2017 02:58 PM 
****This is an email****
Yes I can meet you Wednesday. Does 10am sound okay?


Thank you,
Shandelle Pepper
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Shandelle Plasker Mar 20, 2017 02:57 PM 
****This is an email****
I am off campus Tuesday as well as today Monday. I
will be on campus 9:30 AM until 2 PM on Wednesday
this week. I'll be in NS 114. I'll have my laptop
with me. can you meet me thank you

Sent from my iPhone
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Shandelle Plasker Mar 20, 2017 11:00 AM 
****This is an email****
Hi Phillip,

I have received your new printer:) I was wondering
if you had sometime tomorrow evening (anytime
after 12pm ) that I could come down and set this
up for you.


Thank you,
Shandelle Pepper
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Courtney Croy Mar 17, 2017 11:01 AM 
NEW EQUIP SETUP: A Xerox Phaser Printer W#
20160780[Edit Inv] is to be set up and delivered for NS 114
Lab (A1) Desktop PC W# to be set up to 20100866[Edit Inv]
laptop W# 20150332[Edit Inv]. The printer is located in ITC
008 at the end of the counter by my desk.
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