Service Request Ticket - # 63016

Service Request Ticket - # 63016

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Mafit, Cindi	Date	Mar 17, 2017 11:29 AM
	Department	The Research Institute	Phone	88792
	Location		Email	mafitc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20160750 (opens in a new window)	Bldg/Room	TODD 211
	Service Tag	DY9FYF2	Description	Dell Latitude E5470, i7-6820HQ(Quad Core, 2.7GHz)
	Serial No.	DY9FYF2	Location	TRI Loaner with GuyS
	CPU	Intel Core i7-6820HQ 6thGEN(Quad Core, 2.7GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;
	Wired NIC	D4:81:D7:95:4E:52
	Wireless NIC	A8:6B:AD:1F:82:C3

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Mar 30, 2017 02:47 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Mar 30, 2017 02:47 PM	Setup completed1	Add Attachment
Shina Oladiti	Mar 29, 2017 03:24 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Mar 22, 2017 12:24 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	Mar 22, 2017 12:12 PM	**This is an email** It would probably be best for me to have you set up the new Latitude next week. The best days/times for me would be either Thursday the 30th between 11:00 and 3:00, or Friday the 31st between 10:00 and 2:00. Cindi Mafit	Add Attachment
Shina Oladiti	Mar 21, 2017 02:48 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Mar 21, 2017 02:48 PM	Sent email asking for availability.	Add Attachment
Shina Oladiti	Mar 21, 2017 02:45 PM	**************************** Update in AD ****************************	Add Attachment
Shina Oladiti	Mar 21, 2017 02:45 PM	It is back on the inventory counter.	Add Attachment
Shina Oladiti	Mar 21, 2017 02:45 PM	Prepped and ready to be delivered.	Add Attachment
Tim Taylor	Mar 21, 2017 11:57 AM	Joined to the domain and installed Sophos	Add Attachment
Tim Taylor	Mar 20, 2017 05:03 PM	image cd has been put in and windows is now installing. It is on the counter next to Paul	Add Attachment
Courtney Croy	Mar 17, 2017 11:29 AM	NEW EQUIP SETUP: A Dell Latitude Laptop W# 20160750 and wireless keyboard/mouse is to be set up and delivered for Cindi Mafit in TODD 104. These are located in ITC 008 on the counter across from the storage wall.	Add Attachment