Service Request Ticket - # 63029

Service Request Information

CONTACT Name Stutzenberger, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2017 08:35 AM
Department Social Science Phone 88953
Location Email stutzenbergera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130386[Edit Inv] (opens in a new window) Bldg/Room MA NOT FOUND SHE left and is no longer employeed
Service Tag CP9QSY1 Description Dell XPS 12 Ultrabook-Intel Core i7-Windows 8-8GB
Serial No. CP9QSY1 Location wAmy Stutzenberger, was TT CJ replaced by Sakiyama

CPU Intel Core i7-4500U(1.8GHz(4M ,to 3.0GHz turbo)


OS Windows 8 Pro, 64 bit Software MS office Pro Plus 2013 from P0092151; SPSS licensing from W#20131105-- TRANSFERRED TO AMY newer station. SPSS Statistics Campus Edition Standard Authorized User V 22(site license)

Wireless NIC 5C:51:4F:21:26:D1


Bluetooth NIC 5C:51:4F:21:26:D2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Mar 20, 2017 09:44 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 20, 2017 09:01 AM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake Mar 20, 2017 08:35 AM 
License says it is expired, she is using version
22 or 23 she is not 100%sure. She is also having
issues connecting remotely from home with the
software.
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