Service Request Ticket - # 63034

Service Request Information

CONTACT Name Bahari-Kashani, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 20, 2017 09:59 AM
Department Business/Economics Division Phone 88354
Location Email baharih@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121265[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18DNHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:4E:A3

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 20, 2017 02:10 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Mar 20, 2017 02:10 PM 
ran the batch files and office 2010 is activated
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Megan Thibeault Mar 20, 2017 12:03 PM 
Task reassigned to Tim Taylor.
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Kyle Arthenayake Mar 20, 2017 10:44 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kyle Arthenayake Mar 20, 2017 09:59 AM 
Microsoft office error professional plus 2010
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