Service Request Ticket - # 63054

Service Request Information

CONTACT Name Henle, Stacy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 21, 2017 01:36 PM
Department Natural Science/ Chemistry Phone 88020
Location Email henles@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20121255[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18HNHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010, SmartDraw 2016 STD Edition for WIN desktop VISA2016005771, Adobe CC2015* subscription Named user(Stacy Henle) from Order#9462 OCT2016--CANCELED ADOBE CC RENEWAL MAY2017 DO NOT ADOBE RELOAD SOFTWARE

Wired NIC B8:CA:3A:8E:44:01


TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public

Entered by Date Memo
Shina Oladiti Mar 23, 2017 12:09 PM
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 22, 2017 10:41 AM
Left VM.
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Shina Oladiti Mar 22, 2017 10:06 AM
****This is an email****
I'm sorry I missed you! Finals week initiates an
unusual schedule -- my apologies.  I should be in
the office all day tomorrow. 

Cheers,
Stacy 
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Shina Oladiti Mar 21, 2017 04:40 PM
Sent her an email to schedule another time to come in.
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Megan Thibeault Mar 21, 2017 01:48 PM
Task reassigned to Adeshina Oladiti.
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Hallie Jensen Mar 21, 2017 01:36 PM
She has tried restarting the computer and using a
different browser but pages wont load properly and
keep freezing 
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