Service Request Ticket - # 63060

Service Request Information

CONTACT Name Taylor, Ella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2017 09:09 AM
Department The Research Institute Phone 88589
Location Email taylore@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140569[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 15 Retina Display #MJLT2LL/A
Serial No. C02PQ3RZG8WP Location Under 2 week counter

CPU Intel Core i7(2.5GHz quad, 6MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Office 2011 Std for MAC from XXX2014004298; SPSS Statistics Premium Faculty Pack from P0102741 til NOV-30-2017(Statistics24 in NOV2016) see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack

Wireless NIC A4:5E:60:E4:59:9B


Bluetooth NIC A4:5E:60:E4:59:9C

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 22, 2017 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 22, 2017 10:29 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Mar 22, 2017 10:29 AM 
Done!
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Bradley Karkanen Mar 22, 2017 09:48 AM 
Task reassigned to UCS Tech.
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Bradley Karkanen Mar 22, 2017 09:23 AM 
Task reassigned to Bradley Karkanen.
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Hallie Jensen Mar 22, 2017 09:09 AM 
Shes tried using different browsers and restarting
her computer. It isnt responding and is just a
blank screen.
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