Service Request Ticket - # 63068

Service Request Information

CONTACT Name Maxwell, Kate   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2017 04:42 PM
Department Child Development Center Phone
Location Email maxwellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. CJ68FX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089716 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC B8:CA:3A:73:40:07

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 24, 2017 10:55 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 23, 2017 01:48 PM 
I checked in with Kate but the is no port on the
wall jack available for connectivity.
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Shina Oladiti Mar 23, 2017 12:09 PM 
Task reassigned to Adeshina Oladiti.
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Natalie Plasker Mar 22, 2017 04:42 PM 
****This is an email****
Hello can you set up a computer 20120895[Edit Inv] for Kate
Maxwell in Todd Hall 132.

Computer 20120895[Edit Inv] and monitor 20061476[Edit Inv] are in that
room for Kate.  Would you be able to give or loan
us a spare mouse and keyboard? 

Please contact Kate at 8-8959 or Carey Gilbert at
8-8238 to arrange a time. 

Thank you,
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