Service Request Ticket - # 63069

Service Request Information

CONTACT Name Erickson, Ander   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 22, 2017 05:18 PM
Department Mathematics Phone
Location Email ericksona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160351[Edit Inv] (opens in a new window) Bldg/Room RWEC 220
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25S90N9GG7D Location Jennifer Keen

CPU Intel Core i5(2.8GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education-Office 201* for MAC License from XXXX2016005511; LUDWIG request MOVE of license from Gournaris to Peet: Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2019009793 ORDER11556;

Wired NIC A8:60:B6:06:B0:25


Wireless NIC 28:F0:76:56:A1:92


Bluetooth NIC 28:F0:76:56:A1:93

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 23, 2017 02:18 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Shina Oladiti Mar 23, 2017 02:18 PM 
Software installed!
 Add Attachment
Shina Oladiti Mar 23, 2017 12:11 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Megan Thibeault Mar 23, 2017 11:13 AM 
Status changed from (7) Waiting for Contact to (2) Scheduled
 Add Attachment
Megan Thibeault Mar 23, 2017 10:16 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Megan Thibeault Mar 23, 2017 10:15 AM 
****This is an outgoing email****
Hi Ander,

We were just following up with you regarding a
service request that we have for you.  (#63069)

Description: Install Geometer Sketchpad v5 for
Ander on his iMac desktop in MNB 131

We were wondering when would be a good time to
come by and get this software installed for you.

Thanks,
Megan Eichler
 Add Attachment
Public
Tricia Flaherty Mar 22, 2017 05:18 PM 
Install Geometer's Sketchpad v.5 for MAC on iMac
desktop W#20160351[Edit Inv] for Ander (secondary contact is
Sharon Price
in MATH OFFICE)  
T:\Geometer's Sketchpad\Geometer's Sketchpad 5
if he asks about installing on a personal station--
*The license allows for three installs for one
named user as
long as they are not in use simultaneously and by
different users.
Add Attachment