Service Request Ticket - # 63083

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2017 08:27 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 86DF5Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2010 from P0080403 installed as Office Pro Plus 2007, Adobe Acrobat ProXI(v.11) from P0090339

Wired NIC 5C:26:0A:58:F1:24


Wireless NIC A0:88:B4:20:C6:70


Bluetooth NIC 68:A3:C4:48:15:36

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Mar 24, 2017 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Mar 24, 2017 08:31 AM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Mar 24, 2017 08:27 AM 
****This is an email****
Hello,

I have a laptop in my office, TH 103, which 
needs to be disposed of. 

It is #20101216[Edit Inv].  Could you pick it up today?  
(I will be on vacation next week.)

Thank you,

Dawn Brown
The Research Institute at Western Oregon 
University
345 N Monmouth Ave
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