Service Request Ticket - # 63087

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2017 11:02 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100675[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. GW90CP1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software VSI_RecTrac client. IDTech keyboard config for RecTrac

Wired NIC BC:30:5B:D3:31:3C

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 24, 2017 12:13 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 24, 2017 12:13 PM 
Done!
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Megan Thibeault Mar 24, 2017 11:11 AM 
Task reassigned to Adeshina Oladiti.
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Amy Anderson Mar 24, 2017 11:02 AM 
Rip called saying that the printer in HWC is not 
printing and is asking if they trust this network. 
WOU# 20100675[Edit Inv]
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