Service Request Ticket - # 63093

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2017 12:55 PM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20141057[Edit Inv] (opens in a new window) Bldg/Room AD 206B
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287254RALHL Location Tracie Wicks
TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 24, 2017 02:55 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Mar 24, 2017 02:55 PM 
Task reassigned to Tim Taylor.
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Tim Taylor Mar 24, 2017 02:55 PM 
Installed required software from Degree Works
folder on the t drive. Also installed Firefox ESR
and changed + to v
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Kirsten Fauser Mar 24, 2017 12:55 PM 
****This is an email****
My WOU number is WOU20141057 and I am here for 
awhile. I am getting ready to take a walk, but 
if they wanted to come and service it while I 
was gone that would be fine.
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Kirsten Fauser Mar 24, 2017 12:55 PM 
****This is an email****
Good Afternoon-

I just got a new computer and the following 
programs need to be installed on my computer so 
that I can do my job:

-Scribe
-SureCode
-Transit

I also need my number keys changed for a 
Vnumber instead of the plus sign

Thank you-
Amber
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