Service Request Ticket - # 63094

Service Request Information

CONTACT Name Hughes, Chloe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2017 01:01 PM
Department Education & Leadership Phone 88781
Location Email hughesc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150679[Edit Inv] (opens in a new window) Bldg/Room RWEC 128
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25RV0DBGG7D Location Chloe Hughes, TT TED replaces W#20121235

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2015004715

Wired NIC 38:C9:86:1A:54:F2


Wireless NIC 28:F0:76:49:B8:A0


Bluetooth NIC 28:F0:76:49:B8:A1

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Mar 24, 2017 02:17 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Mar 24, 2017 02:17 PM 
The toner was out she is ordering a new one.  I 
also added the ED downstairs copier to her 
computer.
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John Rushing Mar 24, 2017 02:15 PM 
Task reassigned to John Rushing.
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Kirsten Fauser Mar 24, 2017 01:01 PM 
Computer will not send documents to printer.
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