Service Request Ticket - # 63101

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 27, 2017 11:08 AM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090890[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB870710 Location PDR

Model 3600/DN Hostname pig-pen.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, PRINT MAINT: Xerox 3600 Fuser, 110V V2015005079 FEB2016 SR59273; Xerox 3600 Transfer Roller, Xerox 3600 Pick Roller Tray, Xerox 3653MFP Separation Pad V2015005091 FEB2016 SR59273 IP:140.211.117.23 Ink/Toner Refill

Wired NIC 00:00:AA:BD:BC:A1

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 11, 2017 09:37 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 11, 2017 09:37 PM 
We are working on all machines having this error.
I Have a list of all printers and issue of this kind.
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Shina Oladiti Mar 28, 2017 11:44 AM 
Task reassigned to Shandelle Pepper.
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Shina Oladiti Mar 27, 2017 11:33 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Mar 27, 2017 11:08 AM 
Printer originally would not stop printing old
documents from awhile back. At one point there was
an error code being displayed, currently the
printer is printing out "dirty" paper.
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