Service Request Ticket - # 63122

Service Request Information

CONTACT Name Finke, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 29, 2017 10:35 AM
Department Facilities Services Phone 88129
Location Email finkep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130716[Edit Inv] (opens in a new window) Bldg/Room PDR PDR
Service Tag 35K6M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35K6M02 Location PDR pile - drive out

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; Adobe Acrobat X Pro; MS Project Standard 2003

Wired NIC 34:17:EB:9A:D9:69

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 29, 2017 11:16 AM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Mar 29, 2017 11:16 AM 
ran the batch files and office is now activated
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Tim Taylor Mar 29, 2017 10:54 AM 
Task reassigned to Tim Taylor.
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Kyle Arthenayake Mar 29, 2017 10:35 AM 
Microsoft professional plus error
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