Service Request Ticket - # 63131

Service Request Ticket - # 63131

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Service Request Information

CONTACT	Name	Poston, Pete	Date	Mar 30, 2017 10:34 AM
	Department	Natural Science/ Chemistry	Phone	88218
	Location		Email	postonp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160791 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	5YXBHH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	5YXBHH2	Location	Water Damaged - Using as Tech Station
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511;
	Wired NIC	48:4D:7E:F6:FB:78

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Apr 20, 2017 03:40 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Apr 20, 2017 03:40 PM	Setup completed.	Add Attachment
Shina Oladiti	Apr 20, 2017 10:00 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Apr 20, 2017 10:00 AM	Status changed from (6) Ready to Deliver to (2) Scheduled	Add Attachment
Shina Oladiti	Apr 20, 2017 10:00 AM	**This is an email** Hi Adeshina, I'm around tomorrow afternoon if that works, and there are more times next week if that doesn't work (since it's such short notice). Standard software is fine, and I'll need administrative access (as usual). :) Pete	Add Attachment
Ranjit Kayastha	Apr 19, 2017 01:40 PM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Ranjit Kayastha	Apr 19, 2017 01:40 PM	Moved in AD to FacStaff-Natural Science-Computers	Add Attachment
Shina Oladiti	Apr 17, 2017 02:41 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Apr 17, 2017 02:41 PM	Sent an email for time availability.	Add Attachment
Shina Oladiti	Apr 17, 2017 02:38 PM	******************************* Update in AD *******************************	Add Attachment
Shina Oladiti	Apr 17, 2017 02:38 PM	Prepped and ready for delivery, it is back on the inventory counter.	Add Attachment
Shina Oladiti	Apr 17, 2017 10:03 AM	Needs to be added to domain and other required standard setup.	Add Attachment
Shina Oladiti	Apr 17, 2017 09:44 AM	Imaging completed!	Add Attachment
Tricia Flaherty	Apr 14, 2017 10:03 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Apr 14, 2017 10:03 AM	this gets basic Fac/staff image with Office and Pete will need Admin	Add Attachment
Courtney Croy	Mar 30, 2017 10:34 AM	NEW EQUIP SETUP: A Dell cpu W# 20160791 and monitor W# 20160792 are to be set up and delivered for Pete Poston. These are located in ITC 008 on the counter across from the storage wall.	Add Attachment