Service Request Ticket - # 63133

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2017 01:26 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130221[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 28HN8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28HN8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; VideoPad Video Editor Home Edition 5.0.1 MAC/WIN license VISA2016006251 MARCH2017

Wired NIC B8:CA:3A:96:A4:E3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Mar 30, 2017 02:19 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Mar 30, 2017 02:19 PM 
Installed and registered VideoPad on all 5 computers.
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Tim Taylor Mar 30, 2017 01:46 PM 
Task reassigned to Tim Taylor.
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Tricia Flaherty Mar 30, 2017 01:26 PM 
VideoPad Video Editor Home Edition 5.0.1 MAC/WIN
license VISA2016006251 for 5 station in HL
DMC/LIBRARY STAFF?:
W#20130221[Edit Inv] student station in DMC HL221 
W#20140708[Edit Inv] Digital Media Center/ STAFF station in
HL219   
W#20141168[Edit Inv] says PS Unit - Sean O'Neill HL209 in
inventory(ask Scott)
W#20130224[Edit Inv] student station in DMC HL221
W#20130225[Edit Inv] student station in DMC HL222

Software can be found at T:Drive location below
with the individually assigned REG codes for each
station W#: 
T:\NCH_VideoPadEditor\VideoPadEditor_Home_Ed_5_0_1
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