Service Request Ticket - # 63135

Service Request Information

CONTACT Name Gimenez-Eguibar, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 30, 2017 03:39 PM
Department Humanities Division Phone 89541
Location Email gimenezp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120862[Edit Inv] (opens in a new window) Bldg/Room BELL 305
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KM1D2DNML Location Patricia Gimenez-Equibar, Modern Languages

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0089621

Wired NIC 10:DD:B1:B4:FB:51


Wireless NIC EC:35:86:35:0F:1C


Bluetooth NIC EC:35:86:35:0F:1D

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 31, 2017 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Mar 31, 2017 01:21 PM 
Machine delivered.
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Megan Thibeault Mar 31, 2017 12:59 PM 
Task reassigned to Adeshina Oladiti.
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Tim Taylor Mar 31, 2017 12:05 PM 
Done with updates
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Tim Taylor Mar 31, 2017 11:30 AM 
Imaging done, now installing updates
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Megan Thibeault Mar 31, 2017 10:43 AM 
Task reassigned to Tim Taylor.
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Megan Thibeault Mar 31, 2017 10:43 AM 
came with keyboard and mouse, and power cable
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Megan Thibeault Mar 31, 2017 09:13 AM 
file is corrupted, moving files now, reimaing her 
machine
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Kyle Arthenayake Mar 30, 2017 03:39 PM 
While working on a document on Microsoft word. The
document switched into Japanese.
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