Service Request Ticket - # 63149

Service Request Information

CONTACT Name Clark, Adry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2017 08:42 AM
Department Service Learning & Career Development Phone 88648
Location Email clarka@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141200[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3YYKV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B8:EB

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Apr 03, 2017 10:39 AM 
Task reassigned to Nick Wanderschied.
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Nick Wanderschied Apr 03, 2017 10:39 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Apr 03, 2017 09:46 AM 
Task reassigned to UCS Tech.
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Nick Wanderschied Apr 03, 2017 09:44 AM 
Task reassigned to Nick Wanderschied.
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Kyle Arthenayake Apr 03, 2017 08:42 AM 
Computer is giving her a message saying she is not
connected to printers. She can print using another
computer. She has tried printing to
gizzmo/krusty-resume.
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