Service Request Ticket

Service Request Information

CONTACT	Name	Flatt, Patricia	Date	Apr 03, 2017 10:06 AM
	Department	Natural Science/ Chemistry	Phone	88644
	Location		Email	flattp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20160788 (opens in a new window)	Bldg/Room	DFSC 209
	Service Tag		Description	Apple 12.9-inch iPad Pro WiFi 256GBGold #ML0V2LL/A
	Serial No.	DLXT20PCGMLW	Location	Patty Flatt, Chemisty
	CPU	A9X chip with 64‑bit & M9 motion coprocessor
	OS	iOS 10	Software	ios apps on Order9944 JUNE2017: Managed Distribution: Procreate – Sketch, paint, create. Notability Pixelmator Vectornator Pro - Illustration & Design CHEMIST by THIX Cell and Cell Structure Biology X: College and AP Bio Tutorial for Corel Draw Corel Draw X6 Pro cookbook for beginner Pinnacle Studio Pro PDF Reader Pro Edition - Annotate,edit & sign PDFs Zen Brush 2 Notepad+: Take Notes, Annotate and Write on PDF
	Wireless NIC	BC:EC:5D:0F:78:73
	Bluetooth NIC	BC:EC:5D:0F:78:74

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	rkayastha14@wou.edu	88925

Entered by	Date	Memo
Ranjit Kayastha			Email Public
Entered by	Date	Memo
Ranjit Kayastha	Apr 13, 2017 04:55 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Ranjit Kayastha	Apr 13, 2017 04:55 PM	DELIVERED	Add Attachment
Ranjit Kayastha	Apr 12, 2017 03:34 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Ranjit Kayastha	Apr 12, 2017 11:27 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Tricia Flaherty	Apr 12, 2017 10:23 AM	also has software install on seperate SR for a PC laptop see SR63312	Add Attachment
Tricia Flaherty	Apr 12, 2017 10:22 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Apr 12, 2017 10:22 AM	This is on shelf in ITC008 Inventory counter with invoice and should be in JAMF Device list(Apple DEP enrolled)	Add Attachment
Courtney Croy	Apr 03, 2017 10:06 AM	NEW EQUIP SETUP: An Apple iPad W# 20160788 is to be set up and delivered for Patty Flatt in Devolder 209. This has a few accessories: an Apple pencil, smart keyboard and case.	Add Attachment