Service Request Ticket - # 63166

Service Request Information

CONTACT Name Beckham, Tim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2017 12:27 PM
Department The Research Institute Phone
Location Email beckhamt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110778[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch, 2.4GHz Dual-core Intel
Serial No. C02GNKJGDV13 Location PDR 2023 Giveaway

CPU Intel Core i5(2.4GHz, 3MB L3)


OS Unknown Software MS Office from P0085288

Wired NIC 3C:07:54:49:06:3F


Wireless NIC 68:A8:6D:20:88:26


Bluetooth NIC 68:A8:6D:20:88:27

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Apr 03, 2017 01:51 PM 
Task reassigned to Self Resolved.
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Megan Thibeault Apr 03, 2017 01:51 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Apr 03, 2017 01:12 PM 
same ticket 63168
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Natalie Plasker Apr 03, 2017 12:27 PM 
Laptop was dropped off by Amber Kyerson For him,
she sad the computer needs to be re imaged.
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