Service Request Ticket - # 63171

Service Request Information

CONTACT Name Omlid, Allison   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2017 02:33 PM
Department Computer Science Division Phone 89272
Location Email omlida@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130877[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43J7V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43J7V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:94:22

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Apr 03, 2017 03:34 PM 
Task reassigned to Bradley Karkanen.
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Bradley Karkanen Apr 03, 2017 03:34 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Apr 03, 2017 03:34 PM 
Gave her admin rights and got it installed
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Kirsten Fauser Apr 03, 2017 02:55 PM 
****This is an email****
another 20 minutes. Sarah Alvarado is here so she 
could let you in.
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Kirsten Fauser Apr 03, 2017 02:33 PM 
emailed back asking for W# and when a good time 
for a tech to come by
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Kirsten Fauser Apr 03, 2017 02:33 PM 
I'm teaching CS 125 Spring term. I need Stencyl 
installed on my computer in my office. It's all 
ready been installed in ITC 311 but I need it 
on mine.
Thanks!
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