Service Request Ticket - # 63173

Service Request Information

CONTACT Name Davis, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2017 03:48 PM
Department VP Finance & Administration Phone 89260
Location Email davisld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130070[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 8Z6NMX1 Description Dell Latitude E6530,i7-3540M(3.0GHz, 4M Cache)
Serial No. 8z6nmx1 Location Green Room-BK HAM radio

CPU Intel Core i7-3540M Processor (3.0GHz, 4M cache)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010, Adobe Captivate 7 WIN From P0091252, Adobe Production Prem CS6 from P0091252

Wired NIC F0:1F:AF:2C:37:86


Wireless NIC 6C:88:14:E3:5B:18


Bluetooth NIC 24:FD:52:36:D1:35

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Apr 04, 2017 12:19 PM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Apr 03, 2017 04:15 PM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Apr 03, 2017 04:15 PM 
meeting her tomorrow at 10am
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Megan Thibeault Apr 03, 2017 03:58 PM 
called to get more into, having her test something
for me, she will call me back
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Megan Thibeault Apr 03, 2017 03:58 PM 
Task reassigned to Megan Eichler.
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Kirsten Fauser Apr 03, 2017 03:48 PM 
Would like to have their extra laptop set up so 
anyone in the department can use it. 
Available all day tomorrow but would like a phone 
call phone you head over.
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