Service Request Ticket - # 63180

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2017 09:14 AM
Department University Computing Solutions Phone 14018
Location Email jenningsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160832[Edit Inv] (opens in a new window) Bldg/Room ACK 161
Service Tag Description Xerox Phaser 3260DNI Wireless Mono Laser Printer
Serial No. K8A241364 Location Susie Garcia

Model 3260/DNI Hostname
Notes p to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; SETUP as USB Local ORIGINAL PRINTER CAME BROKEN IN TRANSIT(S#K8A240976)& was replaced by vendor. 4-13-2017 Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3A:E4:38

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Apr 17, 2017 11:40 AM 
Status changed from (2) Scheduled to (5) Completed
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Nick Wanderschied Apr 17, 2017 11:40 AM 
delivered
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Nick Wanderschied Apr 17, 2017 11:24 AM 
Task reassigned to Nick Wanderschied.
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Ranjit Kayastha Apr 14, 2017 04:32 PM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha Apr 14, 2017 04:32 PM 
Status changed from (1) Pending to (2) Scheduled
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Ranjit Kayastha Apr 14, 2017 04:32 PM 
Called Ryan.
Monday anytime works for him.
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Courtney Croy Apr 13, 2017 02:23 PM 
Task reassigned to UCS Tech.
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Courtney Croy Apr 13, 2017 02:23 PM 
W#20160832[Edit Inv] is ready to be delivered to Ryan Jennings for 
setup. This is located in ITC 008 on the ground in front of 
the counter across from the storage wall.
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Tricia Flaherty Apr 13, 2017 01:07 PM 
Status changed from (5) Completed to (1) Pending
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Tricia Flaherty Apr 13, 2017 01:07 PM 
Status changed from (5) Completed to (1) Pending
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Tricia Flaherty Apr 13, 2017 01:07 PM 
20160832[Edit Inv] was broken in transit and replaced by
GovConnection.  New printer is being re-tagged,
inventoried and then put back in UCS Tech queue
for delivery to Ryan Jennings for final setup
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Shina Oladiti Apr 04, 2017 10:00 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 04, 2017 10:00 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Apr 04, 2017 10:00 AM 
Delivered to Ryan Jennings.
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Courtney Croy Apr 04, 2017 09:14 AM 
Equip setup: 3 Xerox phaser printers are to be USB locally 
set up. These are to be delivered to Ryan Jennings for set 
up. The W#'s for the printers are 20160831[Edit Inv] , 20160832[Edit Inv] , and 
20160833[Edit Inv] . These are located in ITC 008 on the ground in 
front of the counter across from the storage wall.
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