Service Request Ticket

Service Request Information

CONTACT	Name	Ellis, Anita	Date	Apr 04, 2017 10:29 AM
	Department	Human Resources	Phone	88490
	Location		Email	ellisa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160695 (opens in a new window)	Bldg/Room	NPE 115
	Service Tag		Description	Xerox WorkCentre 6027 Multifunction Color LED Printer #6027/NI
	Serial No.	P7A303064	Location	Athletics Admin Office, copier room
	Model	6027/NI	Hostname	ath-color.wou.edu
	Notes	LED laser multifunction, Print, Scan, Copy, Fax, Print Res 1200x2400dpi, Print Speed 18 ppm, Max Scan Res 1200dpi, Max Doc Size 8.5x14in, Mobile Printing Capability, 15-Sheet ADF&150Sheet Input Tray, 4.3in Color Touchscreen; Front USB PortMonthly Duty Cycle 30,000 Pages, USB 2.0, Ethernet, & Wi-Fi Connectivity IP:140.211.112.4	Ink/Toner Refill	Uses 106R02759 Black,106R02756 Cyan, 106R02757 Magenta, 106R02758 Yellow
	Wired NIC	9C:93:4E:4F:CC:2E
	Wireless NIC	74:DF:BF:FC:8F:0D

TECHS	Submitted by	Kirsten Fauser	Contact	kfauser13@wou.edu
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Apr 04, 2017 11:51 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Apr 04, 2017 11:51 AM	Done!	Add Attachment
Shina Oladiti	Apr 04, 2017 10:41 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kirsten Fauser	Apr 04, 2017 10:29 AM	Printer is not connecting to computer. Available all day.	Add Attachment