Service Request Ticket - # 63198

Service Request Information

CONTACT Name Casares, Louann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2017 08:35 AM
Department Disability Access Services Phone 89241
Location Email casaresl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110892[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 2BW45V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BW45V1 Location Ready for PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:11:8D

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Apr 05, 2017 09:33 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Apr 05, 2017 09:33 AM 
Made her an administrator and updated driver
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Megan Thibeault Apr 05, 2017 08:35 AM 
Task reassigned to Nick Wanderschied.
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Megan Thibeault Apr 05, 2017 08:35 AM 
Louann is not able to print to DS-Wonder Woman
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