Service Request Ticket - # 63202

Service Request Information

CONTACT Name VanDeusen, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2017 11:22 AM
Department Business Services Phone 88130
Location Email vandeusm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120203[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 84rngv1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4E:01:9B


Wireless NIC 8C:70:5A:F9:78:CC


Bluetooth NIC 44:6D:57:CB:0E:7B

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Hallie Jensen Apr 18, 2017 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Apr 17, 2017 09:57 AM 
laptop returned 4/17/2017 9:57
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Kirsten Fauser Apr 11, 2017 09:53 AM 
Task reassigned to Service Request Desk.
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Kirsten Fauser Apr 10, 2017 02:08 PM 
expected to return 4/17/17
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Tim Taylor Apr 10, 2017 01:53 PM 
ready to deliver and is in the OUT Box
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Shina Oladiti Apr 05, 2017 03:56 PM 
The laptop is on the student image stand desk with
a laptop bag and a charger in the bag. running
windows update. Please ensure that the lease form
if filled.
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Shina Oladiti Apr 05, 2017 03:20 PM 
I assigned the machine with WOU#20120203[Edit Inv], also
gives an admin right.
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Natalie Plasker Apr 05, 2017 11:22 AM 
Will pick computer on Monday Morning.
She need the machine for a week 
4/10- 4/17
Needs to make sure that banner is working.
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