Service Request Ticket - # 63219

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2017 11:25 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120204[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 58NNGV1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 58nngv1 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:EB:5D


Wireless NIC 8C:70:5A:FA:65:94


Bluetooth NIC 44:6D:57:CB:02:2A

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Apr 20, 2017 08:09 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Apr 20, 2017 07:40 AM 
Task reassigned to Bradley Karkanen.
 Add Attachment
Megan Thibeault Apr 20, 2017 07:40 AM 
Please clean up and prep so it is ready for
someone else to use
Add Attachment
Nick Wanderschied Apr 19, 2017 04:32 PM 
Email

Pat Ketcham will be turning the laptop today before 5pm. 
Thanks
 Add Attachment
Kirsten Fauser Apr 19, 2017 02:49 PM 
Returned. In IN box.
Add Attachment
Nick Wanderschied Apr 19, 2017 11:49 AM 
*Email*

I will contact my supervisor to see if the 
finished using it, Ill get back to you later 
today.
Add Attachment
Nick Wanderschied Apr 19, 2017 11:03 AM 
Task reassigned to UCS Tech.
 Add Attachment
Nick Wanderschied Apr 19, 2017 11:01 AM 
we don't have it here. I emailed him to ask the 
status. I will update ticket when he replies.
 Add Attachment
Megan Thibeault Apr 19, 2017 09:49 AM 
Task reassigned to Nick Wanderschied.
 Add Attachment
Megan Thibeault Apr 19, 2017 09:49 AM 
find out if this got returned
Add Attachment
Hallie Jensen Apr 13, 2017 01:55 PM 
Called in requesting to extend time. will return
by Monday, April 17th.
 Add Attachment
Kirsten Fauser Apr 11, 2017 10:16 AM 
Task reassigned to Service Request Desk.
 Add Attachment
Kirsten Fauser Apr 11, 2017 10:16 AM 
Picked Up

Expected to return by 4/14
 Add Attachment
Shina Oladiti Apr 10, 2017 10:07 AM 
It is in the OUTBOX.
 Add Attachment
Shina Oladiti Apr 10, 2017 10:07 AM 
Prepped and ready to be delivered. Gives admin
right  and everything is ready to go. 

Additional Items:
WOU#20120204[Edit Inv]
Laptop Bag and a Charger.
Add Attachment
Megan Thibeault Apr 06, 2017 11:25 AM 
Contact Info: 	Mario Roldan de luna
Add Attachment
Public
Megan Thibeault Apr 06, 2017 11:25 AM 
Mario Roldan de luna needs to check out a laptop 
for TRI. He needs it for 4/13 but would like to 
pick it up on 4/12
 Add Attachment