Service Request Ticket - # 63220

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2017 11:50 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160777[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag C5FKDH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. C5FKDH2 Location SLGFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:E1:6D:F3

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer May 01, 2017 08:43 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Apr 11, 2017 03:38 PM 
**********************************************
The cpu is done and is back on the counter in
ITC008 across from the cubies.
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Ranjit Kayastha Apr 11, 2017 03:37 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Apr 11, 2017 03:37 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Apr 11, 2017 03:37 PM 
Moved in AD to FacStaff-Student Health-Computers
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Ranjit Kayastha Apr 11, 2017 03:33 PM 
Moved in AD to FacStaff-UCS-computers
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Tim Taylor Apr 10, 2017 03:43 PM 
Task reassigned to UCS Tech.
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Tim Taylor Apr 10, 2017 03:43 PM 
The cpu is done and is back on the counter in
ITC008 across from the cubies.
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Shina Oladiti Apr 10, 2017 02:45 PM 
installing Smart Classroom software requirement.
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Tim Taylor Apr 10, 2017 12:59 PM 
Everything done except final check for windows updates
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Shina Oladiti Apr 10, 2017 09:24 AM 
Imaging completed. working on the rest of the updates.
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Courtney Croy Apr 06, 2017 11:50 AM 
NEW EQUIP SETUP: A Dell CPU W# 20160777[Edit Inv] is to be set up 
for smart classroom imaging. This is to be delivered to 
Nathan for the final setup.
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