Service Request Ticket - # 63226

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2017 01:19 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140004[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL147537 Location PDR

Model ColorQube 8870 Hostname lab-todd139/lab-todd139color- itc001.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.24 Metered pin: 9646 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:54:1C:47

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Apr 06, 2017 01:33 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Apr 06, 2017 01:33 PM 
Re-booted and did double sided continuous prints
for a while. Did not jam again. I then test
printed from a mac machine.
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Shandelle Plasker Apr 06, 2017 01:20 PM 
Task reassigned to Shandelle Pepper.
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Hallie Jensen Apr 06, 2017 01:19 PM 
Apple computer lab-
Printer sounding like it wants to print but
nothing is coming out. Student said it sounds jammed
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