Service Request Ticket - # 63227

Service Request Information

CONTACT Name Gerlach, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2017 01:33 PM
Department The Research Institute Phone
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20121148[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6VTJKX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 6VTJKX1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0090519 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:1A:35:EC


Wireless NIC BE:85:56:BC:29:DA


Bluetooth NIC 24:FD:52:2E:DB:0F


TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public

Entered by Date Memo
Tim Taylor Apr 06, 2017 01:52 PM
Task reassigned to Tim Taylor.
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Tim Taylor Apr 06, 2017 01:52 PM
Status changed from (1) Pending to (5) Completed
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Tim Taylor Apr 06, 2017 01:52 PM
Gave here a vga cable to hook laptop to monitor
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Hallie Jensen Apr 06, 2017 01:33 PM
Had a Dell PC laptop and would like an adapter to
connect the monitor to the dell laptop 
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