Service Request Ticket - # 63229

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2017 02:32 PM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101236[Edit Inv] (opens in a new window) Bldg/Room CH 105
Service Tag Description Xerox Phaser 4510/DT Mono Laser
Serial No. ART385862 Location Art Dept. Main Office, Cathy McLean replacing W#20020044

Model 4510/DT Hostname ansel.wou.edu
Notes 45ppm, network ready, multiple users w/ heavy usage, two 550 sheet main trays and a 150 sheet by-pass tray, automatic duplex capabilities, NOT STUDENT TECH IP:140.211.76.23 Ink/Toner Refill

Wired NIC 00:00:AA:F4:53:FB

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 07, 2017 11:01 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 07, 2017 11:01 AM 
Need Maintenance Kit.
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Shina Oladiti Apr 07, 2017 10:04 AM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake Apr 07, 2017 09:04 AM 
Task reassigned to UCS Tech.
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Kyle Arthenayake Apr 07, 2017 09:04 AM 
When He tries to print it says that it is on hold,
resume print it will not go through and keeps
pausing. Says driver may have been deleted
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Hallie Jensen Apr 06, 2017 02:32 PM 
Printer says its
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