Service Request Ticket - # 63237

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2017 05:15 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120219[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 62pngv1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Enterprise Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:E3:72


Wireless NIC 8C:70:5A:F9:96:A4


Bluetooth NIC 44:6D:57:CB:0F:DE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Apr 17, 2017 03:56 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Tim Taylor Apr 17, 2017 03:56 PM 
delivered laptop and told her that the first time
they log on they need to be hard wired to the network
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Megan Thibeault Apr 17, 2017 03:26 PM 
Task reassigned to Tim Taylor.
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Megan Thibeault Apr 17, 2017 03:26 PM 
please come see me about this
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Ranjit Kayastha Apr 14, 2017 04:26 PM 
Bradly did setup this laptop
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Ranjit Kayastha Apr 14, 2017 04:24 PM 
Task reassigned to Megan Eichler.
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Ranjit Kayastha Apr 14, 2017 04:24 PM 
emailed her telling the Loaner is ready to be 
delivered and also asking for availability.
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Ranjit Kayastha Apr 14, 2017 03:27 PM 
Updated the Inventory
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Ranjit Kayastha Apr 14, 2017 03:26 PM 
Moved in AD to FacStaff-Creative Arts
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Ranjit Kayastha Apr 14, 2017 03:24 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Apr 14, 2017 03:24 PM 
W#20120219[Edit Inv] is setup and ready to be delivered.
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Megan Thibeault Apr 07, 2017 07:54 AM 
Task reassigned to Ranjit Kayastha.
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Tricia Flaherty Apr 06, 2017 05:18 PM 
This person has no office so communicate with
Jeanie or with user via email once account is created
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Tricia Flaherty Apr 06, 2017 05:15 PM 
Talked with Jeanie... This is for Visiting
professor in Theatre that is only here for SPRING
term and name is Demara Cabrera (V00351150)
arrival notice in SR63189 as of 4-4-17.  This one
is a PC laptop loaner.  
 There is a second laptop request I will put in a
seperate SR that is not Arriving til after 4-15-2017
I told her loan would expire Friday of Finals week
June 16, 2017
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