Service Request Ticket - # 63238

Service Request Information

CONTACT Name Stuntzner, Jeanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2017 05:26 PM
Department Creative Arts Phone 88461
Location Email stuntznerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090448[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CL09RF1 Description Dell UltraSharp 2709W 27 inch Monitor
Serial No. CL09RF1 Location PDR 2023 Giveaway
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Apr 17, 2017 03:55 PM 
also told her the user needs to contact ucs for
admin rights
 Add Attachment
Tim Taylor Apr 17, 2017 03:53 PM 
Status changed from (6) Ready to Deliver to (5) Completed
 Add Attachment
Tim Taylor Apr 17, 2017 03:53 PM 
delivered laptop, told her that the first time
they log on they need to be hard wired to the network
 Add Attachment
Megan Thibeault Apr 17, 2017 03:27 PM 
Task reassigned to Tim Taylor.
 Add Attachment
Megan Thibeault Apr 17, 2017 03:27 PM 
please come see me about this
 Add Attachment
Ranjit Kayastha Apr 14, 2017 04:25 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Ranjit Kayastha Apr 14, 2017 04:25 PM 
emailed her telling the Loaner is ready to be 
delivered and also asking for availability.
 Add Attachment
Ranjit Kayastha Apr 14, 2017 03:28 PM 
Updated Inventory
 Add Attachment
Ranjit Kayastha Apr 14, 2017 03:21 PM 
Moved in AD to FacStaff-Creative Arts
 Add Attachment
Ranjit Kayastha Apr 14, 2017 03:19 PM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Ranjit Kayastha Apr 14, 2017 03:19 PM 
W#20091448[Edit Inv] is setup and ready to be delivered.
 Add Attachment
Megan Thibeault Apr 07, 2017 07:54 AM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Tricia Flaherty Apr 06, 2017 05:26 PM 
This request is for a loaner(SPRING TERM only) MAC
laptop for Guest Director Jennifer Row(sp?) has
not done arrival/HR paperwork yet.  Due to arrive
4-15-2017 so laptop setup would be around
4-17-2017(Monday).
Loaner would be returned by Friday of Finals WEEK
June 16, 2017.  No office location for this user
so use Jeeanie as contact until we have more user
details
 Add Attachment