Service Request Ticket

Service Request Information

CONTACT	Name	Darby, Cheri	Date	Apr 07, 2017 03:04 PM
	Department	Business Services	Phone	88837
	Location		Email	darbyc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060580 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Laserjet 4350DTN #Q5409A
	Serial No.	CNRXR05294	Location	PDR
	Model	Q5409A	Hostname	kelloggs.wou.edu
	Notes	duplexing, 2X 500 sheet paper trays and 1X 100 sheet multipurpose tray; PRINTER MAINT: HP LJ4350 Maint Kit from P0091875 SR51484 SEPT2013 IP:140.211.116.21; PRINT MAINT: HP LaserJet 4250 Maintenance Kit #Q5421A, P0102372, OCT2016, SR 61620	Ink/Toner Refill
	Wired NIC	00:17:A4:98:B6:00

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	nwanderschied14@wou.edu	88925

Entered by	Date	Memo
Nick Wanderschied			Email Public
Entered by	Date	Memo
Nick Wanderschied	Apr 10, 2017 11:36 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nick Wanderschied	Apr 10, 2017 11:36 AM	picked up	Add Attachment
Megan Thibeault	Apr 10, 2017 11:24 AM	Task reassigned to Nick Wanderschied.	Add Attachment
Tim Taylor	Apr 10, 2017 11:21 AM	called and said someone already picked it up	Add Attachment
Ranjit Kayastha	Apr 07, 2017 04:20 PM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Apr 07, 2017 04:20 PM	She wasn't there.	Add Attachment
Ranjit Kayastha	Apr 07, 2017 03:42 PM	Task reassigned to Ranjit Kayastha.	Add Attachment
Kyle Arthenayake	Apr 07, 2017 03:04 PM	Printer needs to go to PDR	Add Attachment