Service Request Ticket - # 63248

Service Request Information

CONTACT Name Glasenapp, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2017 08:01 AM
Department The Research Institute Phone 88771
Location Email glaseng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130811[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag DTFCD12 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. DTFCD12 Location PDR

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0094056

Wired NIC EC:F4:BB:30:7E:EA


Wireless NIC C4:D9:87:B8:F8:DA


Bluetooth NIC C4:D9:87:B8:F8:DE

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 10, 2017 10:27 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 10, 2017 10:27 AM 
installed MS Office 2016.  He had Office 2010 and 
it was giving the not registered error.
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Megan Thibeault Apr 10, 2017 08:42 AM 
Task reassigned to John Rushing.
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Kyle Arthenayake Apr 10, 2017 08:01 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Kyle Arthenayake Apr 10, 2017 08:01 AM 
Microsoft office error
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