Service Request Ticket

Service Request Information

CONTACT	Name	Dutton, Bryan	Date	Apr 10, 2017 09:08 AM
	Department	Natural Science/ Biology	Phone	88452
	Location		Email	duttonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130741 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	35P1M02	Description	Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
	Serial No.	35P1M02	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918; ArcGIS v10.2.2; Adobe Dreamweaver CS4 WIN from P0074209--TRANSFER from W#20090760 JAN2015; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop OCT2017;
	Wired NIC	34:17:EB:99:CE:FB

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Apr 10, 2017 02:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Apr 10, 2017 02:41 PM	Done!	Add Attachment
Shina Oladiti	Apr 10, 2017 12:57 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Tim Taylor	Apr 10, 2017 12:54 PM	Task reassigned to UCS Tech.	Add Attachment
Tim Taylor	Apr 10, 2017 12:39 PM	Task reassigned to Tim Taylor.	Add Attachment
Kyle Arthenayake	Apr 10, 2017 09:08 AM	Microsoft office error	Add Attachment