Service Request Ticket - # 63260

Service Request Information

CONTACT Name Mercer, Ronald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2017 11:02 AM
Department Student Success & Advising Office Phone 88506
Location Email mercerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130533[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WN9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WN9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; [TRANSFERRED from W#20091321 Camtasia Studio Academic Electronic Version 7.1 WIN VISA2011002956, CyberLink PowerDirector Deluxe v10 from VISA2011002959]

Wired NIC F8:B1:56:C5:AF:0D

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Apr 10, 2017 11:20 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tim Taylor Apr 10, 2017 11:20 AM 
gave him admin rights
 Add Attachment
Tim Taylor Apr 10, 2017 11:04 AM 
Task reassigned to Tim Taylor.
 Add Attachment
Natalie Plasker Apr 10, 2017 11:02 AM 
Has a new position here at WOU and needs admin rights.
 Add Attachment