Service Request Ticket - # 63268

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2017 01:01 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150028[Edit Inv] (opens in a new window) Bldg/Room CH 311
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q706ZFY13 Location CH 311 ART Lab

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:62:A2


Wireless NIC AC:29:3A:9F:08:73


Bluetooth NIC AC:29:3A:9F:08:74

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 10, 2017 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 10, 2017 02:42 PM 
Done!
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Shina Oladiti Apr 10, 2017 01:18 PM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Apr 10, 2017 01:01 PM 
****This is an email****
Hi -

I have a guest speaker arranged for an upcoming 
Skype chat in one of my classes. I will need to 
be able to install Skype onto the ITC210 
computer that's most central – #20150028[Edit Inv].

I had trouble with this in the past, the audio 
and video cut in and out after we had been 
chatting a while. Is there some way to increase 
bandwidth or other settings to ensure a more 
successful video chat this time?

Thanks!
jen
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